Legal
Privacy Policy
Overview
Show Turf ("we," "us," or "our") is a family-owned lawn care company based in Winder, Georgia. This Privacy Policy explains what information we collect when you visit show-turf.com, request a quote, become a customer, or opt in to our text-messaging program, and how we use and protect that information.
By using our website or services, you agree to the practices described here. This policy works together with our Terms & Conditions.
Information we collect
Information you give us
- Quote and contact requests: your name, email address, phone number, property address, the services you are interested in, and any message you include.
- Customer account details: billing information, service history, property notes, and communication preferences once you become a customer.
- Text-messaging opt-in: your mobile phone number and a record of your consent to receive SMS messages, including the date and method of opt-in.
- Correspondence: anything you send us by phone, email, text, or social media.
Information collected automatically
Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This is used for security and to keep the site running reliably.
How we use your information
- To respond to quote requests and questions
- To schedule, perform, and follow up on lawn care services
- To send service reminders, treatment notifications, and account updates
- To send occasional promotions and seasonal offers, where you have agreed to receive them
- To process payments and maintain accurate records
- To improve our website and services
- To comply with legal obligations and protect against fraud or misuse
Text messaging (SMS) privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive text messages from Show Turf, we collect your mobile number and a record of your consent. We use this information only to send you the messages described in our SMS Terms: service reminders, upcoming treatment notifications, scheduling updates, and occasional promotions from Show Turf.
Messages are delivered through a third-party SMS platform that acts on our behalf. That provider processes your number solely to deliver our messages and is not permitted to use it for its own purposes.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply. After you opt out, we keep a record of your number on our do-not-text list so we do not message you again unless you re-subscribe.
How we share information
We do not sell your personal information. We share it only in these situations:
- Service providers who help us operate the business, such as our website host, the email service that delivers quote-form submissions to us, our SMS messaging platform, payment processors, and scheduling or invoicing software. These providers may only use your information to perform services for us.
- Legal requirements, when we believe disclosure is required by law, regulation, or legal process, or is necessary to protect the rights, property, or safety of Show Turf, our customers, or others.
- Business transfers, if Show Turf is ever sold or merged, in which case customer information may be transferred to the new owner subject to this policy.
Cookies & analytics
Our website does not currently use advertising trackers or third-party analytics cookies. Our hosting provider may set essential cookies needed for security and performance. Our quote form loads a script from our email delivery service so your request can reach us. You can control cookies through your browser settings, though some features of the site may not work without them.
Our site includes links to our Facebook, Instagram, and TikTok pages. Those platforms have their own privacy policies, and we encourage you to review them.
Data retention & security
We keep your information for as long as needed to provide services, maintain business and tax records, resolve disputes, and comply with the law. Quote requests from people who do not become customers are kept only as long as reasonably needed to follow up. SMS consent records are retained as required to demonstrate compliance with messaging regulations.
We use reasonable administrative and technical safeguards to protect your information, including encrypted connections to our website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
- Text messages: reply STOP to any message to unsubscribe.
- Promotional email: use the unsubscribe link in any marketing email or contact us directly.
- Access, correction, or deletion: contact us using the details below and we will respond within a reasonable time. We may need to keep certain records where required by law.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when the current version took effect. Material changes will be posted on this page, and continued use of our website or services after that date means you accept the updated policy.
Contact us
Questions or requests about your privacy? Reach us at:
- Show Turf — Winder, GA
- Phone: (470) 925-9224
- Email: info@show-turf.com